Privacy Policy

Who we are

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

Care and Supervision Policies

I will follow Guidance Strategies from “Guidance and Discipline with Young Children” developed by the Provincial Child Care Facilities Licensing Board. Guidance is the teaching/learning process by which children develop socially acceptable and appropriate behavior as they grow to maturity. There are certain daycare rules that all children will be taught and expected to follow.
This is for the safety and well being of everyone. Hitting, pushing, biting, grabbing, kicking, spitting, or pinching other children/adults will
NOT be allowed. No standing or climbing on chairs or tables. There will be no use of obscene, derogatory or disrespectful language.

Children may not walk around the Centre with food, cups or bottles. Respectful treatment of other people and all property, toys, and furniture is expected. No smoking is permitted on the premises as per state law.

Sign In/Out Policies

It is required by provincial law that all parents sign their child in and out each day. This gives me a written record of the child’s attendance, hours and the person who brought/picked up the child each day.

Arrival and Departure Policy

Normal procedure is to release the child only to his/her parents, or someone else the parents designate on the Authorized Pick up and Emergency Contact Form. If someone other than the parent is to pick up the child, please notify ahead of time. A written notice
is fine on that day.

Please inform emergency contacts, or people designated to pick up your child, that if I do not know them then I will need to ask for identification. This is not meant to offend them. This is simply a measure taken for the child’s protection.

Childcare fees are based on enrolment (a reserved space), not on attendance. To maintain a reserved space, fees must be paid during theabsence of a child due to illness, holidays, vacation, or for any other reason.

Tuition Fee Policy

Payment may be made by check, or e-transfer to kawalpreet2kaur@gmail.com.
Parents who are more than 2 weeks late on payment will be denied childcare until account is made current.
Parent Vacation : You must continue to pay your tuition on your vacation to hold your daycare spot.

For Half Day group Child Care: Payment should be made on first on the month.
For School Age Care: March month would be charged half price because of SpringBreak.

Gradual Entry

Parents are required to introduce their child to the Daycare gradually to make a child feel safe and secure. This also provides the parents with the opportunity to better acquaint themselves with me and the program.
Some children experience a lot of difficulties in their adjustment to day care. The following shows an outline of the gradual entry.
Day 1: Child joins the daycare for 2 hours 9:00 a.m-11:00a.m. Parent remains with child.
Day 2: Child joins the daycare and stays for lunch time 9:00 to 12:30 pm. Parent does not need to stay. Parents returns after lunchtime to take the child home.
Day 3: The parent brings in and picks up their child after nap time between 3:00pm and 5:00pm.

Arrival and Departure Policies

Normal procedure is to release the child only to his/her parents, or someone else the parents designate on the Authorized Pick up and Emergency Contact Form. If someone other than the parent is to pick up the child, please notify ahead of time. A verbal notice is fine on that day.

Please inform emergency contacts, or people designated to pick up your child, that if I do not know them then I will need to ask for identification. This is not meant to offend them. This is simply a measure taken for the child’s protection.

Arrival and Departure Policies

Normal procedure is to release the child only to his/her parents, or someone else the parents designate on the Authorized Pick up and Emergency Contact Form. If someone other than the parent is to pick up the child, please notify ahead of time. A verbal notice is fine on that day.
Please inform emergency contacts, or people designated to pick up your child, that if I do not know them then I will need to ask for identification. This is not meant to offend them. This is simply a measure taken for the child’s protection.

Cleanliness and Hygiene

I do my best to maintain strict cleanliness and hygiene standards. Children’s hands are washed before and after meals and after toileting. I use paper towels for drying hands, so children do not have to use the same towel. I will wash my hands frequently and also use antibacterial gel.

For toddler age, washable nap mats are used. Each child has a separate nap mat; with a sheet and a blanket that are washed weekly (unless soiled, then they are washed as often as necessary) and mats are wiped with disinfectant weekly.
Children use separate cups, plates, bowls and eating utensils that have been thoroughly washed. High chair trays, etc. are disinfected after each use. I disinfect toilet seats and clean potty chairs between each use.

Food will be provided by parents. I will provide snack for emergencies. I will follow Canada food guide for nutrition. I encourage parents to pack healthy meals and snack for children. It is home based daycare so we do have Refrigerator and Microwave to keep Children’s food at appropriate temperature before feeding. Children will be supervised while consuming food.

When you feel your child is ready for toilet teaching or is turning 3 (whichever comes first), I ask that you begin this teaching at home during a weekend or vacation. I will follow through and encourage your child while in my care. The child must be showing signs of readiness. When a child is ready, the process should go pretty quickly. The child must be kept in pull-ups or 5-ply training pants at all times. Putting a child in
diapers part time, and training pants part time, can be confusing and delay the training process.

There is a designated nap and quiet room. I am flexible with the need of the child, Ifchild requires nap time during Half Day program, it will be set up based on the need of
the child.

Screen will be used as a tool to help children unwind and relax or for educational purpose. Screen will be very limited from none to no more than 30 minutes of screen time per day, and some days none at all and for children under age two would not be permitted to have screen time due to the Director of Licensing Standards of Practice recommendations. I carefully screen everything the children watch and watch along with the children.

At Kinder Care, your child’s safety is the highest priority. We have emergency plans in place to protect children and staff and to respond quickly and calmly when needed.
Emergencies We Prepare For
– Fire or smoke
– Severe weather
– Medical emergencies
– Power or utility outages
– Lockdown situations
– Evacuation or shelter-in-place
– Missing child or security concerns

Children with Special Needs
Individual emergency plans are in place for children with medical or special needs.
Training & Drills
I hold a Childcare Emergency First Aid Certification to ensure the safety and well-being of all children in my care
and drills are conducted regularly in a calm, age-appropriate manner.

Our Emergency Response
– Children are supervised at all times.
– Attendance is checked to ensure every child is accounted for.
– Emergency services (911) are contacted when necessary.
– Children are released only to authorized individuals listed on enrollment forms.
– Evacuation routes are posted in each room.
Medical Emergencies
– Children will be provided first aid.
– Parents/guardians are notified as soon as possible.
– Incident reports are completed as required.
– Emergency Supplies
We maintain emergency kits that include first aid supplies, water, snacks, flashlights, emergency contacts, and authorized medications.

Kinder Care is committed to the safety of all children. Due to British Columbia’s earthquake risk, earthquake drills areconducted regularly to ensure everyone knows how to respond calmly and safely during an earthquake.

Purpose The purpose of this policy is to:

Prepare children and staff to respond safely during an earthquake.

Reduce the risk of injury.

Meet BC childcare emergency preparedness expectations.

Earthquake Drill Procedures:- 1. During an Earthquake (Drop, Cover, Hold On)
When shaking begins:

• DROP to the ground
• COVER under a sturdy table or desk, or protect head and neck if no shelter is nearby
• HOLD ON until the shaking stops

2. After the Shaking Stops
   Children will be checked
   for injuries and provide first aid as needed
   Attendance is taken immediately
   The building is checked for hazards (gas smell, broken glass, structural damage)
   Emergency services are contacted if required

Evacuation will occur only if the building is unsafe.

• Evacuation routes are posted in each room.

• Take attendance records and emergency contact information.

• Take attendance again once safely outside.

Earthquake Drill Practice.

• Earthquake drills are conducted at least 3 times per year (or as required by licensing)

• Drills are done in a calm, age-appropriate manner

• Drill dates and outcomes are documented

Kinder Care is committed to protecting the safety of all children and staff. Fire drills are conducted regularly so thateveryone knows how to evacuate the building quickly, calmly, and safely in the event of a fire.

PurposeThe purpose of this policy is to:

• Ensure a safe and orderly evacuation during a fire or fire drill.
• Reduce panic and risk of injury.
• Meet childcare licensing and fire safety requirements.

Fire Drill Procedure

1. When the Fire Alarm Sounds
   – Activities will be stopped immediately and prepare children to evacuate.
   – Children line up calmly and follow Educator instructions.
   – Infants and toddlers are placed in evacuation cribs or carried as required.
   – Educator will check bathrooms and nearby areas before exiting, if safe to do so.

2. Evacuation
   – Use the nearest safe exit as posted in each room.
   – Do not stop to collect personal belongings.
   – Close doors behind you if possible (do not lock).
   – Educator bring attendance record and emergency contact information.

3. At the Designated Meeting Area
   – Proceed to the designated outdoor safe area:
   – Take attendance immediately.
   – Keep children together and calm.
   – Report any missing or injured individuals to emergency services.

Fire Drill Practice

• Fire drills are conducted at least once per month (or as required by licensing).
• Drills are completed at different times of day.
• Drills are conducted calmly and in an age-appropriate manner.
• Each drill is documented (date, time, duration, issues noted).

If your child is unable to participate in the normal activities of the daycare (including being able to play outside), then your child MUST
stay home.
Children will be visually screened when they arrive in the morning. In the event a child becomes ill and needs to be picked up, the parent(s) will be called and are expected to come pick the child up within one hour (60 minutes). If the parent(s) cannot be reached, or have not arrived within an hour, the emergency contact person will be called and asked to come pick the child up. Symptoms requiring removal of child from daycare: Fever: Fever is defined as having a temperature of 100°F or higher taken under the arm, 101°F taken orally, or 102°F taken rectally. For children 4 months or younger, the lower rectal temperature of 101°F is considered a fever threshold; (a child needs to be fever free for a minimum of 24 hours before returning to daycare, that means the child is fever free without the aid of Tylenol®, or any other fever reducing substance.)
Fever AND sore throat, rash, vomiting, diarrhea, earache, irritability, or confusion.
Diarrhea: runny, watery, bloody stools, or 2 or more loose stools within last 4 hours.
– Vomiting: 2 or more times in a 24 hour period. Note: please do not bring your child if they have vomited in the night. Breathing trouble,
sore throat, swollen glands, loss of voice, hacking or continuous coughing.
– Runny nose (other than clear), draining eyes or ears.
– Frequent scratching of body or scalp, lice, rash, or any other spots that resemble childhood diseases, including ringworm.
– Child is irritable, continuously crying, or requires more attention than we can provide without hurting the health, safety or well-being of
the other children in our care.
In the case, when I get sick, I will inform as early as possible, between 24 hours to 2 hours before drop off time.

It is mandatory to have your child immunized. During enrolment, Parents are required to provide a copy of your child’s immunization records. Due to some vaccinations given at certain ages, I’ll ask to update your child’s records.

Parents will provide any medications needed by the child, including over-the-counter and prescription medicine. Written authorization is needed for me to administer ANY medication, prescription or over-the-counter.

NOTE : All medicines must be in their original container with pharmacist’s or manufacturer’s label, child’s name, dosage instructions, current date, name of medication, and times to be administered clearly written.

I reserve the right to terminate a child for the following reasons (but not limited to):

• Failure to pay
• Routinely late picking up your child
• Failure to complete the required forms
• Physical or verbal abuse of any person or property
• My inability to meet the child’s needs
• Lack of compliance with handbook regulations
• Serious illness of child

Repayment policy

Any overpayments or billing errors will be credited to the family’s account or refunded up on request. Refunds areprocessed within [10–14 business days]. Prepaid fees will only be refunded when required notice of withdrawal is given, as outlined in the enrollment agreement. Registration fees, late fees, NSF fees, and fees for absences (including illness orvacations) are non-refundable. Refunds are issued using the original method of payment when possible.

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We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

kindercarefamilydaycare.ca is dedicated to protecting children’s privacy. We do not knowingly collect personal information from children without parental consent.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

By using kindercarefamilydaycare.ca, you consent to the terms of this Privacy Policy.